Our Warranty & Guarantees
We stand behind our work. Complete peace of mind with industry-leading coverage and customer protection.
If you're not completely satisfied with your brake service, we'll make it right.
30-Day Money-Back Guarantee
If you experience any issues with your brake service within 30 days, we'll redo the work at no charge or provide a full refund.
Free Re-Service
If your brakes don't perform as expected, we'll come back and re-service your vehicle at no cost. No questions asked.
Priority Support
Call us anytime at (571) 307-4567 for immediate assistance. We prioritize warranty claims and respond within 24 hours.
Brake Pads
Warranty Period: 12 Months or 12,000 miles (whichever comes first)
Coverage: Defects in materials and workmanship. Covers pad wear, glazing, and premature failure.
Exclusions: Normal wear and tear, abuse, or improper maintenance by customer.
Rotors
Warranty Period: 12 Months or 12,000 miles (whichever comes first)
Coverage: Defects in materials and workmanship. Covers warping, cracking, and premature wear.
Exclusions: Damage from overheating, improper installation, or customer abuse.
Labor & Workmanship
Warranty Period: 12 Months or 12,000 miles (whichever comes first)
Coverage: All labor related to brake service installation. Includes free adjustments and re-service if needed.
Exclusions: Damage from accidents, improper use, or customer modifications.
Brake Fluid Service
Warranty Period: 1 Year or 12,000 miles (whichever comes first)
Coverage: Brake fluid flush and fill service. Covers fluid degradation and system contamination.
Exclusions: Damage from external contamination or customer negligence.
Covered
- • Defective brake pads or rotors
- • Workmanship defects
- • Premature wear (under normal use)
- • Installation errors
- • Brake system component failures
- • Brake fluid contamination
- • Brake line issues from service
- • Free re-service if needed
Not Covered
- • Normal wear and tear
- • Accidents or collisions
- • Customer abuse or misuse
- • Lack of maintenance
- • Modifications by others
- • Overheating damage
- • Rust or corrosion
- • Towing or recovery costs
Contact Us Immediately
Call (571) 307-4567 or email [email protected] with your appointment ID and description of the issue.
Provide Documentation
Share your service receipt, appointment confirmation email, and photos of the issue if applicable.
Schedule Re-Service
We'll schedule a convenient time to inspect and resolve the issue at no additional charge.
Resolution
We'll repair or replace the parts, or provide a full refund within 30 days if you're not satisfied.
Does the warranty transfer if I sell my vehicle?
Yes! Our warranty is transferable to the next owner for the remainder of the warranty period. Provide your service documentation to the new owner.
Do I need to keep my receipt?
We recommend keeping your service receipt and appointment confirmation email. We also maintain records in our system for 5 years.
Can I get an extended warranty?
Yes! Ask about our extended warranty options during your service appointment. We offer coverage extensions up to 5 years or 60,000 miles.
Does warranty cover brake fluid flushes?
Yes. If you had a brake fluid flush service, it's covered for 1 year or 12,000 miles against contamination and degradation issues.
Have Warranty Questions?
Our team is here to help. Contact us anytime.